Account Access
Aapka account sirf aapki identity ke baare mein verification ke baad open hota hai. KYC documents submit karne hote hain. Ye suraksha ke liye zaroori hai.
LEGAL REFERENCE
Aapka Account, Hamara Zimmedari
7 cups par har cheez transparent rakhi gayi hai taakay aap samajh sakein ke aapka account kaese chalega, aapka paise kaesa move hoga, aur hum kab tak support...
Transparent Account RulesLocal Payment ClaritySupport Guarantee
Platform ke Niyam aur Zimmedari
7 cups par account banana matlab ye samjhna ke aap hamari terms se razamand hain. Aapka account sirf aapke liye hai—doosre ko share nahi kar sakte. Withdrawals ke liye verification zaroori hai taakay paise محفوظ rahen. Jahan local qanoon ijazat deta hai wahin hum khel services dete hain. JazzCash, Easypaisa, SadaPay aur Raast se payments clear hone mein normally 24 ghante lagte
hain. Agar aapka account suspicious activity dikhai de ya rules break ho toh hum usse pause kar sakte hain. Disputes ke liye hamari support team se rabita karein—hum har claim ko check karengen aur jawab denge.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HAMSE RABITA KAREIN
Terms Par Sawaal Ho? Hum Yahan Hain
Team online
Live Chat Support
Rooz 10 AM se 11 PM tak aapke sawaal ka jawab dengen. Account, payments ya terms ke baare mein kuch samajh nahi aaya? Chat kholein aur turant help lein.
Email Support
[email protected] par likhen. Har email ko 48 ghante mein jawab de diya jaata hai. Verification documents, withdrawal delays ya policy questions ke liye email best hai.
Account Settings
Aapka account settings mein terms ka pura text likha hota hai. Profile mein jaen, 'Legal Documents' section kholen aur poori terms PDF download kar sakte ho.
BHAROSA AUR SURAKSHA
Hamara Commitment Aapke Account Ko
Data Encryption
Aapke personal info aur payments ke baare mein jo kuch bhi likha hota hai woh encrypted rahta hai. Bank-level security use karte hain taakah koi outsider access na kar sake.
Withdrawal Verification
Paise nikalne se pehle hamara team aapki identity confirm karta hai. Ye step lazmi hai taakah sirf aapka account se hi paise niklen aur kisi doosre ko nahi.
Account Ownership
Sirf aap hi apna account use kar sakte ho. Agar koi aur login karega toh system block kar dega aur hum aapko alert karengen.
Payment Partner Trust
JazzCash, Easypaisa, SadaPay aur Raast—ye sab regulated payment partners hain. Hamara transaction record saaf rahta hai.
Complaint Resolution
Agar koi galti ho ya dispute hoo toh hamara compliance team uska investigation karega aur 14 din mein faisla sun dega.
Transparency Report
Hamara account activity log har transaction ka time, amount aur status dikhata hai. Koi bhi confusion mein ye log dekh sakte ho.
HAMARA POLICY STAND
Terms Mein Hamara Approach
Fund Safety
Aapke deposits aur winnings separate accounts mein rakhe jaate hain. Agar company issue ho toh bhi aapka paise محفوظ rahe.
Dispute Handling
Agar account mein error ho ya paise galat niklen toh proof ke saath support ko likhen. Hamara team 72 ghante mein jawab de dega.
Withdrawal Rules
Paise nikalne mein 24-48 ghante lag sakte hain bank ke hisaab se. Raast se faster clear hota hai. Minimum withdrawal amount clear likha hota hai.
Game Fairness
Hamara lobby ke games certified studios se aate hain. Random number generators test hote hain taakah sabka game equal hoo.
Account Closure
Agar account close karna ho toh support team ko request karo. Pending funds 7 din mein transfer ho jaate hain. Closure request likhi form se honi zaroori hai.
Policy Updates
Agar terms change hon toh hum email se inform kar denge. 30 din ka notice doge aur naye terms se pehle aapko opt-out ka chance milega.
Aapke Account Ka Asal Maqsad
Account Ownership Clarity
Har account ek hi person ka hota hai. Fake ID se account nahi ban sakta. Terms ke mutabiq sirf aap account use kar sakte ho, koi share account nahi ho sakta.
Local Payment Integration
JazzCash, Easypaisa, SadaPay aur Raast directly integrated hain. Deposits turant credit hote hain aur withdrawals bhi same method se jaate hain.
Withdrawal Timing Promise
Verification complete hone ke baad withdrawals normally 24-48 ghante mein clear hote hain. Raast se fastest clear hota hai. Bank holidays mein thora slow ho sakta hai.
Transaction Transparency
Har deposit, bet aur withdrawal aapke account history mein likha hota hai. Timestamp, amount aur status sab clear likha rahta hai.
Dispute Resolution Timeline
Agar koi masla ho toh support ko 48 ghante mein contact karo. Hamara team 14 din mein investigation complete kar ke decision sun dega.
Supported Regions Only
7 cups sirf un ilaqon mein available hai jahan local qanoon ijazat deta hai. Aapka Pakistan location supported hai toh account ban sakta hai.
Sharatein Samjhne ke Sawaalan
Fake ID se account automatically suspend ho jaata hai. Jitna paise account mein tha woh 30 din baad return ho jaata hai. Account har waqt ban dena possible hai agar verification fail ho jaye.
Verification aapke account aur payment method ko confirm karta hai. Isse fraud rokne mein madad milti hai. ID copy, address proof aur bank statement submit karna parta hai. Ye process 48 ghante mein complete hota hai.
Support team ko immediate contact karo. Transaction ID aur screenshot submit karo. 72 ghante mein team investigation complete kar ke update dega. Agar hamari galti nikle toh paise turant return ho jaengen.
Email aur account notification se advance notice mil jaata hai. 30 din ka window diya jaata hai. Agar aap naye terms se razamand naho toh account close kar sakte ho withdrawal liye.
Nahi—account transfer nahi ho sakta. Account sirf aapke naam par tha aur sirf aap hi use kar sakte ho. Share account ager pakda ja toh dono suspend ho jaengen.
Haan—aap jo method se deposit karte ho same se withdraw kar sakte ho. Account settings mein multiple payment methods link kar sakte ho taakah flexibility rahe.
Account temporary suspend ho sakta hai investigation ke liye. Hamara team 7 din mein faisla sun dega. Agar serious breach ho toh permanent ban bhi possible hai aur paise 30 din baad return hote hain.